The below indicates our current Network and Service Status:
CURRENT STATUS: OK see below for any current issue items)
CURRENT ADVISORIES: No current issues
Cisco/Linksys ATAs only: - If you experience a fast-busy (congestion) when dialing out, please dial *68 (CallerID Block disable) from your phone.
- If incoming calls report you are on the phone (and you are not), please dial *79 (Do Not Disturb disable) from your phone.
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| - Phone Services
- Device Registrations:
- 5060 - TCP, UDP: OK
- 42872 - TCP, UDP: OK
(alternate server port number required for Virgin and 5G wireless internet users) - 5061 - TLS (proxy): OK
- Inbound Calling:
- Local Numbers: OK
- Toll Free Numbers: OK
- Outbound Calling:
- Canada, United States Numbers: OK
- International Numbers: OK
- Billing Portal: OK
- Real Softphone (app): OK
- SMS (texting) - ** beta **:
- Inbound (Global):
- SMS Messages:
- Canada Numbers: OK
- United States Numbers: OK
- SMS to Email Notification: OK
- SMS to Push Notification OK
- Outbound
- Canada: OK
- United States: OK
- Outbound (International): N/A
- Support Portals:
- User Portal:
- Virtual Fax:
- Voicemail:
- Voicemail Messaging: OK
- Voicemail Transcriptions: OK
- Voicemail to Email Notifications: OK
- LEGACY SERVICES
- OLD** Proxy (vbuzzer.com): OK
**All customers should now be using the main VBuzzer™ proxy servers (sip1-on.vbuzzer.com) and their proper SIP device username/password details. Numerous notifications were sent to all customers, going back to March 2017, to update their device details. If you have not yet done so, and require assistance, simply contact support.
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Our systems maintenance window is daily from 3:00 AM - 5:00 AM EST.
Article ID: 185, Created: Today at 6:51 PM, Modified: Today at 6:57 PM